The New Meezan Bank Jobs in Karachi May 2026 Apply Online advertisement has been announced for the position of Manager Complaints at the Head Office in Karachi by Meezan Bank Limited. This senior-level banking role is focused on complaint management, customer experience improvement, and regulatory compliance within the Service Quality Department. Experienced professionals with strong expertise in grievance handling, KPIs monitoring, and team leadership are encouraged to apply online before the closing date of 12 June 2026.
Job Overview
| Detail | Information |
|---|---|
| Organization | Meezan Bank Limited |
| Position | Manager Complaints |
| Job Type | Permanent / Full-Time |
| Department | Service Quality – Customer Support Group |
| Location | Head Office, Karachi |
| Province | Sindh, Pakistan |
| Education Required | Bachelor’s / Master’s (HEC Recognized) |
| Experience Required | 10+ Years (5 Years Managerial) |
| Industry | Banking / Financial Services |
| Last Date to Apply | 12 June 2026 |
| Application Mode | Online / Apply Now |
Vacant Position Details
Manager Complaints
Eligibility Criteria
- Minimum Bachelor’s degree (Master’s preferred)
- Qualification in Islamic Finance is an advantage
- 10+ years relevant experience
- At least 5 years in a managerial role
Required Skills
- First Time Fix (FTF) and compliance expertise
- Business conduct and regulatory understanding
- Real-Time operations management
- Turnaround Time (TAT) optimization
- RCA, AHT, and FCR management skills
- Strong communication and team coaching ability
Key Responsibilities
- Manage end-to-end complaint resolution system
- Ensure regulatory compliance and service quality standards
- Monitor KPIs, complaint trends, and grievance channels
- Improve First Time Fix and customer satisfaction
- Handle high-priority and escalated complaints
- Train and guide teams on policies and SBP regulations
- Enhance overall customer experience and grievance handling process
How to Apply
Application Process
- Visit official application portal or bank career page
- Submit updated CV and details online
- Ensure eligibility before applying
- Apply before deadline (12 June 2026)
Apply Online
Click “Apply Now” on official recruitment page of Meezan Bank Limited
Terms and Conditions
Important Instructions
- Only online applications will be accepted
- Late submissions will not be considered
- Only shortlisted candidates will be contacted
- Minimum qualification and experience must be met
- Bank reserves right to reject any application
- No TA/DA will be provided for interviews
- Experience must be post-qualification
- Candidates must provide accurate information
- False information will lead to disqualification
- Bank may increase or decrease vacancies
- Final selection will be merit-based
- Applicants must meet all compliance requirements
- Islamic Finance qualification is preferred but not mandatory
- Position is Karachi-based (Head Office)
- Deadline is 12 June 2026
Issued By:
Service Quality Department Meezan Bank Limited Head Office, Karachi