he Government of Pakistan, Ministry of Railways has announced the Pakistan Railways Internships Program September 2025 Advertisement, offering fresh graduates a golden opportunity to gain hands-on experience in a professional environment. These internships are part of the project “Collaboration of Pakistan Railways with Different Academic Institutes (Triple Helix Model)”. With 30 positions available at the Pakistan Railways Call Center, Islamabad, this program is designed to engage young graduates with skills in English, Computer Science, IT, BBA, Mass Communication, and Development Studies. The six-month internship aims to equip participants with professional exposure in customer service, reporting, teamwork, and CRM systems.
Job Overview
| Details | Information |
|---|---|
| Organization | Ministry of Railways, Government of Pakistan |
| Program Title | Pakistan Railways Internship Program 2025 |
| Position | Internees (Pakistan Railways Call Center) |
| Number of Positions | 30 |
| Location | Directorate of IT, RAILCOP House, Islamabad |
| Job Type | Internship (6 Months, Non-Extendable) |
| Qualification Required | Fresh Graduates (16 Years of Education) in BA (English), BS Computer Science/IT, BBA, Mass Communication, Development Studies |
| Skills Required | Computer literacy, good communication, multilingual ability |
| Age Limit | Maximum 25 Years |
| Ad Posted Date | September 11, 2025 |
| Last Date to Apply | September 26, 2025 (15 days from posting) |
| Application Mode | Online via National Job Portal (NJP) |
| Website (Apply Online) | https://njp.gov.pk/ |
Vacant Position
Internees – Pakistan Railways Call Center (30 Positions)
Eligibility Criteria:
- Fresh graduates with 16 years of education in relevant disciplines (BA English, BS CS/IT, BBA, Mass Communication, Development Studies).
- Proficient in basic computer skills.
- Good communication skills, with confidence and professional impression.
- Multilingual candidates will be preferred.
- Age Limit: Maximum 25 years.
Key Responsibilities:
- Handle and operate Pakistan Railways Call Center CRM.
- Develop and present daily reports through CRM.
- Address customer queries related to train operations.
- Provide support during official events, meetings, and conferences.
- Enhance office operations through process improvement and innovation.
- Work collaboratively with team members to achieve shared goals.
- Work in rotational shifts as per call center requirements.
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How to Apply
- Interested candidates must apply online through the National Job Portal (NJP) at https://njp.gov.pk/.
- Applications must be submitted within 15 days of advertisement publication.
- Required documents to upload/submit:
- Updated CV/Resume.
- Attested copies of all educational certificates.
- Copy of CNIC.
- Recent passport-size photograph.
- Applications may also be sent to:
Deputy Chief Planning, Room No. 104, D-Block, Pak Secretariat, Islamabad.
Contact: 051-9214272
Terms & Conditions
- Internship tenure will be six months only and is non-extendable.
- Pay package will be decided based on qualification and experience.
- Internees will have no claim for future employment in Pakistan Railways.
- Internees may be deputed to work in any shift of the call center.
- Only shortlisted candidates will be called for interviews.
- No TA/DA will be admissible.
- Submission of false/forged documents will result in disqualification and legal action.
- The Ministry of Railways reserves the right to select, reject, or not fill any position without assigning reasons