Looking to launch or advance your career in banking? The Bank of Punjab (BOP), one of Pakistan’s fastest-growing banks, is inviting dynamic, performance-driven professionals to apply for Phone Banking Officer Jobs in BOP August 2025 – Apply Online. With over 900 branches and a legacy spanning more than 35 years, BOP offers unmatched opportunities for career progression, stability, and a market-competitive compensation package. The latest openings are in the Contact Center (Information Technology Group) in Lahore and Karachi, offering permanent positions, growth prospects, and benefits including bonuses, insurance, and subsidized staff loans. Fresh graduates and experienced individuals alike are encouraged to apply before August 13, 2025 via the official BOP career portal.
Job Overview
| Details | Information |
|---|---|
| Job Title | Phone Banking Officer |
| Grade | OG-IV to OG-II |
| Organization | The Bank of Punjab (BOP) |
| Location | Lahore / Karachi |
| Sector | Contact Center – Information Technology |
| Job Type | Permanent |
| Education Required | Minimum Bachelor’s from HEC-recognized university |
| Age Limit | Not more than 40 years |
| Experience Required | OG-II: Minimum 2 Years; OG-IV/OG-III: Fresh may apply |
| Posted Date | July 29, 2025 |
| Last Date to Apply | August 13, 2025 |
| Apply Online | BOP Career Portal |
Vacant Position Details
➤ Position: Phone Banking Officer
Grade: OG-IV to OG-II
Locations: Lahore / Karachi
Key Responsibilities:
- Timely resolution of customer calls and complaints as per SOP.
- Exhibit a professional, polite, and customer-centric approach.
- Proficient knowledge of BOP products and services.
- Ensure compliance with information security and quality procedures.
- Demonstrate effective time management and goal-oriented behavior.
- Promptly report suspicious or fraudulent activity to the Manager/Team Leader.
- Consistently meet personal and team performance targets according to scoring metrics.
Compensation & Benefits
- Market competitive salary
- Provident and Gratuity Funds
- Annual Performance Bonuses
- Permanent employment with grade promotions
- Festival Bonuses
- Health Insurance / Medical Facilities
- Staff Loans at subsidized interest rates
💻 How to Apply
Candidates meeting the eligibility criteria can apply online through the official BOP Careers Portal by the deadline: August 13, 2025.
Terms and Conditions
- Only shortlisted candidates will be contacted for interviews.
- No TA/DA will be admissible.
- The Bank reserves the right to reject any application(s) without providing reasons.
- BOP is an equal opportunity employer. Females, minorities, persons with disabilities (PWDs), and transgender individuals are highly encouraged to apply.
- All positions offer a market-based competitive remuneration package.